Shipping policy

1. Order Processing Time

• Orders are usually processed within 1 business days, Monday to Friday excluding weekends and holidays.

• Orders placed before 2 pm GMT will ship the same day; otherwise, next business day."

2. Shipping Options & Costs

• Standard UK (Royal Mail 2nd Class): £4.95 Postage & Packaging, delivery in 2–4 working days.

• Signed-for / Tracked UK: £6.95, delivery in 1–3 working days.

• Free Shipping for orders over £80.

3. Local Pickup 

• In-store 1 Hour Click & Collect is available, pick up address 75 Newton Road, Mumbles, Swansea, SA3 4BN.

4. International Shipping

• Currently not available

5. Delays & Exceptions

• Note that delays beyond control (e.g., weather, postal strikes) may affect delivery—but most orders reach within 1–5 working days.

6. Tracking & Notifications

• Customers get an email with tracking info once the order ships.

7. Returns & Exchanges

• • Returns accepted within 14 days of delivery.

  • Buyer pays return postage.