Shipping policy
1. Order Processing Time
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Orders are usually processed within 1 business days, Monday to Friday excluding weekends and holidays.
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Orders placed before 2 pm GMT will ship the same day; otherwise, next business day."
2. Shipping Options & Costs
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Standard UK (Royal Mail 2nd Class): £4.95 Postage & Packaging, delivery in 2–4 working days.
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Signed-for / Tracked UK: £6.95, delivery in 1–3 working days.
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Free Shipping for orders over £80.
3. Local Pickup
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In-store 1 Hour Click & Collect is available, pick up address 75 Newton Road, Mumbles, Swansea, SA3 4BN.
4. International Shipping
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Currently not available
5. Delays & Exceptions
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Note that delays beyond control (e.g., weather, postal strikes) may affect delivery—but most orders reach within 1–5 working days.
6. Tracking & Notifications
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Customers get an email with tracking info once the order ships.
7. Returns & Exchanges
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Returns accepted within 14 days of delivery.
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Buyer pays return postage.
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